Trust & legal
Contact
One contact point for product help, privacy requests, security reports, and abuse concerns.
Last updated: August 12, 2026
1. Contact FiloSpace
Email support@filospace.online. This is the only support and legal contact method currently configured for FiloSpace.
Operator: [legal entity name — configure before launch]. A registered postal address and any legally required representative details have not been configured and must be added before launch where applicable.
2. What to include
- the email address connected to your FiloSpace account;
- a short description of what you need;
- the file, folder, job, or share-link identifier where relevant; and
- screenshots with secrets and private content removed, if they help explain the issue.
Never send passwords, access tokens, AWS keys, or private file contents by email.
3. Privacy requests
Use the subject "Privacy request" and describe whether you want access, correction, deletion, or another review. We may need to verify that you control the relevant account. Read the Privacy Policy for regional information.
4. Security and abuse
For a vulnerability, use the subject "Security report" and provide safe reproduction steps. For harmful use or an unlawful share link, use "Abuse report" and include the URL or identifier without redistributing the content. See the Security page and Acceptable Use Policy.